Baji Long Privacy Policy — Your Data, Our Responsibility

Welcome to Baji Long. This Privacy Policy explains how we collect, use, and protect your personal information. We believe privacy is a fundamental right, and respecting that right is our foremost responsibility.

By using the Baji Long platform, you agree to the terms of this Privacy Policy. We will never misuse your information or sell it to third parties without your consent — that is our clear commitment.

Our Privacy Policy is updated regularly. The date of each update is noted at the top of the page. For significant changes, we will notify you directly.

Baji Long only collects the information genuinely needed to provide you with the best experience. We gather data in two ways — directly from you and automatically through your browsing activity.

Directly Collected Information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Bank or mobile financial service number
• Identity Documents (for KYC verification)
• Address (if required)

Automatically Collected Information:

• IP Address & Device Information
• Browser type and version
• Platform activity logs
• Cookies & Session Data

Baji Long uses your data solely for specific, legitimate purposes. Each use is clearly outlined below:

• For account management and identity verification.
• To process financial transactions, including deposits and withdrawals.
• To determine eligibility for bonuses, promotions, and rewards.
• To provide customer support and resolve issues.
• To detect fraud and keep the platform secure.
• To meet legal and regulatory obligations.
• To improve platform services and user experience.
• To send you notifications based on your preferences (with your consent).

Your data is stored on secure servers and can only be accessed by authorized personnel for legitimate purposes. We do not retain data longer than necessary.

• Data for active accounts is retained for as long as the account remains active.
• Financial transaction records are retained for 5 years in accordance with legal obligations.
• General data is deleted within 90 days of account closure.
• Log files are automatically deleted after 90 days.

Baji Long never sells your personal data. However, there are certain situations where information may be shared:

• Payment Processors: Necessary information is shared with bKash, Nagad, or your bank to process transactions.
• Law Enforcement Agencies: Where required by a court order or legal obligation.
• Fraud Prevention: Limited data shared with cybersecurity agencies.
• Technology Service Providers: For hosting and cloud services, under strict contractual agreements.

Baji Long uses cookies to ensure the website and app function properly. Cookies are small text files saved to your device that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: Required for login sessions and core site functionality.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand site performance (no personal data involved).

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features of the site from working properly.

As a Baji Long member, you have the following rights over your personal data:

• Right to Know: You can request to see what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You can request deletion of your data after your account is closed.
• Right to Portability: You can receive your data in a commonly used, portable format.
• Right to Object: You may object to the use of your data for specific purposes.

Baji Long is not intended for anyone under 18. We never knowingly collect data from minors. Age verification is carried out at the point of registration.

If we discover that we hold personal data belonging to a minor, that information will be deleted immediately and the associated account will be closed.

If you believe a minor is using our platform, please support@bajilong.ws.

Baji Long employs a multi-layered security approach to keep your data safe, combining both technical and organizational measures:

• All sensitive data is stored with AES-256 encryption.
• All data transfers are protected via SSL/TLS technology.
• Two-factor authentication (2FA) available.
• Regular security audits and penetration testing.
• Restricted staff access — only authorized personnel can view your data.
• 24/7 monitoring for suspicious activity.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. We take all complaints seriously and aim to resolve them promptly.

• Email: support@bajilong.ws
• Live Chat: Available 24/7 within the platform
• Response Time: Typically within 24–48 hours

We are committed to protecting your privacy. In the event of a data breach, we will notify affected members within 72 hours and take immediate action.