Baji Long FAQ — Frequently Asked Questions

Registering with Baji Long takes just 2 minutes. Enter your mobile number, set a password, verify with OTP — and your account is ready. You can log in and start playing right away.

No. Under Baji Long's policy, each person is permitted only one account. Attempting to open multiple accounts may result in permanent suspension of all associated accounts and forfeiture of any funds held within them.

After logging in, go to "Account Settings" to change your password. If you have forgotten your password, click "Forgot Password?" on the login page and reset it via mobile OTP. For more details Login Page View.

The reason for your account suspension will be displayed on screen when you log in. This is typically due to an incomplete KYC verification or a policy violation. Contact support@bajilong.ws to resolve the issue.

The minimum deposit at Baji Long is just ৳200. To qualify for the welcome bonus, a deposit of ৳500 or more is recommended. Bonus terms and conditions on the Bonus page View.

Deposits via bKash, Nagad, and Rocket are typically credited within 1–5 minutes. Bank transfers may take up to 1–3 hours. If your deposit is delayed, contact support with your deposit reference number.

Withdrawal requests are typically processed within 15–30 minutes. Completing KYC verification speeds this up further. During peak times, processing may take up to 24 hours.

Baji Long does not charge any withdrawal fees. However, transaction fees from payment providers — such as bKash or Nagad cash-out charges — may apply.

Each bonus has specific rollover requirements. Generally, you must wager 5–10x the bonus amount before becoming eligible to withdraw. To view the terms for a specific bonus Bonus Page or Terms & Conditions Read.

Share your referral link with friends. When a friend registers and makes their first deposit, you earn a referral bonus. The more referrals, the bigger the rewards. Learn more on the Rewards page View.

Yes, Baji Long offers a weekly cashback bonus. The cashback rate varies by VIP tier — regular members can receive up to 5%, while higher-tier VIP members can receive up to 15%.

Live betting lets you place wagers at real-time odds while a match is in progress. The odds shift moment to moment based on how the game unfolds. Just log in and head to the Sports section to see all available live matches.

The minimum bet in most sports markets is ৳50. Maximum bet limits vary by sport and market — generally up to ৳1,00,000. Casino games start from ৳20.

Baji Long casino features live baccarat, roulette, blackjack, poker, Dragon Tiger, Teen Patti, and thousands of slots games. Games from the world's top providers — including Evolution, Pragmatic Play, and Ezugi — are all available.

KYC (Know Your Customer) verification secures your account and helps prevent money laundering. A photo of your National ID or passport is required before your first withdrawal. Verification is usually completed within 24 hours.

Change your password immediately. Review your login session log and sign out of any unrecognized sessions. Then notify us at support@bajilong.ws so we can take additional steps to secure your account.

On Android, you may need to enable the "Install from unknown sources" option. Go to Settings → Security → Unknown Sources and turn it on. If the issue persists, contact us via live chat.

Yes, the Baji Long app has everything the website offers — plus some app-exclusive bonuses and features. Push notifications, biometric login, and faster load times are among its standout perks.

VIP points can be redeemed for bonus cash, free bets, exclusive vouchers, and rewards. Higher-tier members also get access to a personal account manager, faster withdrawals, and exclusive events. Learn more on the Rewards page View.

VIP tier status may be reviewed if a minimum level of activity is not maintained each month. However, Diamond tier members retain their benefits throughout the year. Betting regularly makes it easy to keep your tier.

Yes, Baji Long's support team speaks Bangla. Full assistance in Bangla is available for users in Bangladesh. English support is also available.

For any complaints or disputes, email us at support@bajilong.ws with a full description of the issue. Our team aims to resolve it within 48 hours. Attaching screenshots or supporting evidence will help speed up the process.